Privacy Policy
At Vivaly, we take the protection of your personal data very seriously. This policy explains how we collect, use, and protect your information when you visit our website or place an order.
1. What Data Do We Collect?
We only collect the information necessary to provide you with the best experience:
- Identity: first and last name, email address.
- Contact Information: shipping address, phone number (optional).
- Payment: transaction data (via our secure partners, not stored by us).
- Browsing: cookies to improve your visit (e.g., preferences, shopping cart).
2. Why Do We Use This Data?
- To process your orders: shipping, tracking, returns.
- To keep you informed: confirmations, delivery updates, or newsletters (if subscribed).
- To improve our website: analyze trends and optimize your experience.
3. How Do We Protect Your Data?
- Your data is secured through SSL encryption on our website.
- We do not sell or share your information with third parties, except for logistical (e.g., carriers) or legal needs.
- Payment data is managed by certified providers (e.g., Visa, Mastercard) and does not pass through our servers.
4. How Long Do We Keep Your Data?
- Order data is kept for 5 years for accounting purposes.
- Browsing data (cookies) is stored for a maximum of 13 months.
- If you unsubscribe from our newsletter, your email is immediately removed from the list.
5. Your Rights:
Under the law, you can:
- Access your data.
- Request modifications or deletion.
- Refuse non-essential cookies.
To exercise these rights, write to contact@vivalystyle.com. We respond within 30 days.
6. Cookies:
We use cookies to:
- Ensure the proper functioning of the site (e.g., shopping cart).
- Analyze visits (anonymized).
You can manage your preferences in your browser settings.
7. Questions or Complaints?
Contact us at contact@vivalystyle.com. Our team is available to assist you. If needed, you can also contact a data protection authority.
At Vivaly, your data is in safe hands. Thank you for trusting us!